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PRIVACY POLICY

Marcelo Miracles Inc. (“Company”) is committed to protecting your privacy. This privacy policy covers Company’s treatment of the personal information we may collect from and about you. This policy also describes the choices available to you regarding our use of your personal information and how you can access, update, or delete this data.

WHAT PERSONAL INFORMATION ABOUT CUSTOMERS DOES COMPANY COLLECT?

We collect your personal information in order to provide and continually improve our products and services.

Here are the types of personal information we collect:

  • Information you give us: we receive and store any information you provide in relation to web site (“Site”).
  • Automatic information: we automatically collect and store certain types of information about your use of Site including your interaction with content and services available through Site. Like many websites, we use cookies and other unique identifiers and we obtain certain types of information when your web browser or device accesses Site.
  • Information from other sources: we might receive information about you from other sources such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily.

FOR WHAT PURPOSES DOES COMPANY PROCESS YOUR PERSONAL INFORMATION?

We process your personal information to operate, provide, and improve the Company services that we offer our customers. These purposes include:

  • Purchase and delivery of products and services. We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
  • Provide, troubleshoot, and improve Site. We use your personal information to provide functionality, analyse performance, fix errors, and improve usability and effectiveness of the Site.
  • Recommendations and personalisation. We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalise your experience with Site.
  • Communicate with you. We use your personal information to communicate with you in relation to Site via different channels (e.g., by phone, email, chat).

WHAT ABOUT COOKIES AND OTHER IDENTIFIERS?

We use cookies and similar tools (collectively, cookies) for the purposes described below.

Operational Cookies: We use cookies to provide our services, for example:

  • Recognising you when you sign-in to use our Site.
  • Displaying features, products, and services which might be of interest to you, including ads on our services if they are for products and services available on Site.
  • Keeping track of items stored in your shopping basket.
  • Keeping track of your preferences such as currency and language.

We also use cookies to understand how customers use our services so we can make improvements. For example, we use cookies to conduct research and diagnostics to improve Company’s content, products, and services, and to measure and understand the performance of our services.

Advertising Cookies: We also use cookies to serve certain types of ads, including for products and services not available on Amazon and for certain ads relevant to your interests.

Additional Information

Operational cookies will remain on your browser for 13 months from your last visit to our services, except for cookies used to remember your privacy settings (such as Advertising Preferences), which may remain on your browser for up to 5 years. Other cookies remain on your browser for 13 months after you provide us with your consent to use these cookies.

You can manage cookies on your browser.

DOES COMPANY SHARE YOUR PERSONAL INFORMATION?

Information about our customers is an important part of our business and we are not in the business of selling our customers’ personal information to others. Company shares customers’ personal information only as described below.

Third party service providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders for products or services, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing payments, transmitting content. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Policy and as permitted by applicable data protection laws.

HOW SECURE IS INFORMATION ABOUT ME?

We design our systems with your security and privacy in mind.

We work to protect the security of your personal information during transmission by using encryption protocols and software.

We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personal customer information. Our security procedures mean that we may ask you to verify your identity before we disclose personal information to you.

Our devices offer security features to protect them against unauthorized access and loss of data.

It is important for you to protect against unauthorized access to your password and to your computers, devices, and applications. We recommend using a unique password for your Site account that is not utilized for other online accounts. Be sure to sign off when you finish using a shared computer.

WHAT INFORMATION CAN I ACCESS?

You can access your information, including your name, address, payment options, profile information, household settings, and purchase history of the Site.

HOW TO CONTACT US?

If you have any questions or objection as to how we collect and process your personal information, please contact our customer service marcelomiraclesparis@gmail.com.

ARE CHILDREN ALLOWED TO USE COMPANY?

Company doesn’t sell products for purchase by children. We sell children’s products for purchase by adults. If you’re under 18, you may use Site only with the involvement of a parent or guardian.

HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION?

We keep your personal information to enable your continued use of Site, for as long as it is required in order to fulfil the relevant purposes described in this Privacy Policy, as may be required by law such as for tax and accounting purposes, or as otherwise communicated to you. For example, we retain your transaction history so that you can review past purchases (and repeat orders if desired) and what addresses you have shipped orders to, and to improve the relevancy of products and content we recommend.

EU GENERAL DATA PROTECTION REGULATION AND UK DATA PROTECTION LAWS – LEGAL BASIS

The EU GDPR and UK data protection laws require a legal basis for our use of personal information. Our basis varies depending on the specific purpose for which we use personal information. We use:

  • Performance of a contract when we provide you with products or services, or communicate with you about them. This includes when we use your personal information to take and handle orders, deliver products and services/
  • Our legitimate business interests and the interests of our customers when we provide you with interest-based advertising.
  • Your consent when we ask for your consent to process your personal information for a specific purpose that we communicate to you. When you consent to our processing your personal information for a specified purpose, you may withdraw your consent at any time and we will stop processing of your data for that purpose.
  • Compliance with a legal obligation when we use your personal information to comply with laws.
  • These and other legal bases depending on the purpose for which we use personal information.

CONTACTS, NOTICES & REVISIONS

If you have any concern about privacy at Company, please customer service with a thorough description and we will try to resolve the issue for you. Further, the data protection officer can be contacted at marcelomiraclesparis@gmail.com. You can file a complaint with principal supervisory authority or with another local authority.

Our business changes constantly and our Privacy Policy will change also. You should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

INFORMATION YOU GIVE US WHEN YOU USE SITE

You provide information to us when you:

  • search for products or services in our stores;
  • place an order through Site;
  • download, stream, view, or use content on a device, or through a Site or application on a device;
  • provide information in your account;
  • upload your contacts;
  • communicate with us by phone, e-mail, or otherwise;
  • participate in community features, provide and rate customer reviews;
  • specify a special occasion reminder; or
  • employ product availability alerts, such as available to order notifications.

As a result of those actions, you might supply us with such information as: your name; address and phone number; payment information; your age; your location information; your IP address; people, addresses and phone numbers listed in your addresses; e-mail addresses of your friends and other people; content of reviews and e-mails to us; personal description in your profile; corporate and financial information.

AUTOMATIC INFORMATION

Examples of the information we collect and analyse include:

  • the Internet protocol (IP) address used to connect your computer to the Internet;
  • login; e-mail address; password;
  • the location of your device or computer;
  • content interaction information, such as content downloads, streams, and playback details including duration and number of simultaneous streams and downloads, and network details for streaming and download quality, including information about your internet service provider;
  • device metrics such as when a device is in use, application usage, connectivity data, and any errors or event failures;
  • Site metrics (e.g., the occurrences of technical errors, your interactions with service features and content, your settings preferences and backup information, location of your device running an application, information about uploaded images and files (e.g., file name, dates, times and location of your images));
  • version and time zone settings;
  • purchase and content use history, which we sometimes aggregate with similar information from other customers
  • the full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time); cookie number; products and/ or content you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs),
  • phone numbers used to call our customer service number.